Welcome to Northpointe Village

Jacalyn Latham

Stars: 5

This is my favorite apartment I’ve lived at in Albuquerque. It’s a little expensive but the neighborhood is so nice. The leasing ladies are so kind and really take you seriously when you’re having an issue. And lastly the maintenance man is such a g.o.a.t he’s the only one here and he’s always busting his a$$ for us.

Nov 16, 2024

Margret Hollenbeck

Stars: 5

Nov 03, 2024

Ashley Lopez

Stars: 5

Chris is a wonderful maintenance worker. Very friendly and helpful. He communicates well and works in a timely fashion. He makes living at Northpointe Village enjoyable with just his smile. Very grateful for him!

Oct 09, 2024

Nancy Blank

Stars: 4

Oct 05, 2024

Jennifer Abercrombie

Stars: 4

Do not this one cooler is working. But there seems to be no way to regulate it. If there is, please let me know how.

Sep 18, 2024

John Alonzo

Stars: 4

Was happy to get the Air Conditioning fixed. Thanks for the fast response.

Sep 13, 2024

John Alonzo

Stars: 4

Still gaps around my door

Sep 13, 2024

Charles Rose

Stars: 4

Smooth transition, no issues moving in. I'd rank the experience a 5, if we could find whoever keeps parking in my assigned spot and ask them to please move.

Sep 12, 2024

Vanessa Gravedoni

Stars: 5

Had a maintenance request that was resolved that day! Thanks!

Sep 04, 2024

Michelle Ontiveros

Stars: 5

I love Northpoint they are soo kind and helpful especially Dani she’s great !!!! I would highly recommend this place for anyone looking for an amazing apartment or condo 💗

Aug 26, 2024

Kima Mcgregor

Stars: 5

The apartment complex area is nice and quiet They come and fix things in the tablet, matter and fast

Aug 18, 2024

Patricia Patton

Stars: 5

Previously I had left a "not so good" review about Northpointe, BUT let me update that... Since the NEW management team started in April, V, Dee and Daisy have worked diligently to make this a wonderful place to live. Thank you ladies, you are Awesome. They have added Chris and Andrew (maintenance team) who have worked tirelessly to respond to and fix old, pending and new work orders for the entire property. Thanks guys... you're great. I had a lot of issues with things needing done and they have ALL been taken care of. I am now a very happy resident and I AM PROUD TO CALL NORTHPOINTE VILLAGE, HOME. If you're looking for a new place to lay your head, come CheckOut NPVA. You'll be glad you did.

Jul 23, 2024

Angelique Sanchez

Stars: 4

Like other reviews, I am conflicted about this place. I love the apartment itself. It is really nice as is the community. I feel relatively safe living here and I am pleased with how my apartment is. The people in the office are receptive to answering calls and dropping off rent is a relatively easy process. Here’s where my feelings sour (today): They assigned my covered parking spot to another person without telling me. It took another person parking in my spot, me having to call the office and themselves “investigating” it (they said they ‘audited’ the parking spaces) in order to tell me that I got booted from my spot. The new one that was assigned to me isn’t at all within visual of my apartment (it’s in front of the next building) and it is inconvenient. I genuinely would’ve felt better about it if they simply gave a courtesy call beforehand but they didn’t even put in the effort to do that, something that would have taken a minute. Having to go through all the trouble I experienced was terribly off-putting, infuriating and unprofessional. Secondly, no one gave me notice that my mailbox was tampered with. Right after they booted me from my original parking spot (already extremely irritated), I decided to check my mail. I found my mailbox already opened and when I tried closing it, my key didn’t work. While there were two pieces of mail located in there, there is no way to verify that my mail wasn’t stolen beforehand. This is incredibly concerning as I receive mail that has important information of mine and my mailbox not even being properly closed is a violation of privacy. As I am writing this, my mailbox is still opened as I cannot close and lock it. I had to go back to the office to let them know that my mailbox was tampered with and one woman (without seeming like she cared much) said they would try to get it fixed tomorrow. Naturally, I left the office again incredibly irritated. Thirdly, I sent in request for repairs a few weeks ago. I asked for a follow up at the leasing office when I paid rent recently as the repairs were not taken care of. One of the women there stated that there was a change in maintenance crew and it would take longer than expected. This I am not too mad at as I understand that repairs take time, especially with a new crew. Still, the repairs have not been timely. I don’t know if there has been a change in management or staff as of late but this was not the promising dynamic that I experienced when I first moved in back in September. I’m still in awe in how everything played out and I am extremely disappointed. I received a lackluster response from the two ladies working there today. It was pure nonsense. Less than 24 hours ago, I recommended this place to a friend. Now I’m not sure I can still do that. If things change or if the situations are remedied properly in a timely matter, I’ll rate this place higher. Until then, I am really annoyed and upset with how things have been handled/are being handled. EDIT: I updated this review with new info. The following day after I posted this, Deanna, the property manager, followed up with me and was deeply apologetic with the parking and the mailbox situations. I don’t think she read this review, I think she was simply following up per protocol. She was very kind and explained the parking situation a bit better and was very considerate of my feelings. She stated that as for the mailbox situation, she would try to get it fixed as soon as possible. I deeply appreciated the phone call. A couple of weeks passed and I checked my mail again. My mailbox was still opened which was still upsetting. I called the office about it again and they were very cordial and told me they would get it fixed by the next day. I wasn’t holding my breath as it wasn’t fixed when I last reported it but the following day, I was able to pick up my new mailbox key and the people in the office were very nice and apologized for the delay. There are a few other issues but my review is now 2 stars to 4. Improvement still needed but better than before.

Jul 11, 2024

Tiana Burgess

Stars: 4

Totally honest with y’all, I’ve been here since March, I’ve left a long upsetting complaint about my apartment and staff etc. Since I was able to really communicate and voice my concerns and opinions to staying and living here, the staff has been nothing but helpful. Deanna and Vianny have gone above and beyond for myself and my two pups! I’ve come to realize the staffing has been trying to make things right and coming into a place that has things piled up will take time. Yes it has been longer than I’d like but they are here to make things better. Couldn’t be happier. This place is quiet, I feel safe, my neighbors around me are very friendly and are welcoming. My two pups and I are enjoying it!

Jun 09, 2024

Jun Bae

Stars: 5

Just leased an apartment and the moving in process was quick and easy. Love the location and I will probably stay here for a while.

May 22, 2024

Joseph Green

Stars: 5

May 21, 2024

Chelsea Dodson

Stars: 5

I toured with Deanna and she was great! Answered all the questions that I had. She was so nice and friendly. I love the apartments.

May 11, 2024

Daniel Sullivan

Stars: 5

Loved units and amenities

May 10, 2024

Vianey Molina

Stars: 5

Deanna is absolutely the sweetest person to work with. Toured the property and she was super nice and friendly

May 02, 2024

Kenia Analleli

Stars: 5

Deysi was nice when touring the apartments, she was so helpful and answered all my questions.

May 02, 2024

Thierry Wilkes

Stars: 4

I BUY MY FOCUS PILLS FROM A YOUNG MAN WHO LIVES HERE. HIS TOILET IS ALWAYS BORKED THOUGH

Apr 04, 2024

JustALittleFlower Don'tMindMe

Stars: 5

Mar 10, 2024

adelita medina

Stars: 5

Dec 10, 2023

Antonio Acosta

Stars: 5

Me and my fiancé moved in and great experience so far cozy apartments ver quite and the best part Monique the leasing office was very nice helpful and respectful best help we’ve had from any place or anyone at apartment complex thank you

Nov 02, 2023

Ren Geezy

Stars: 5

Took a tour and Monica was awesome. She made the unit feel like home. Also she was very patient and helpful, also answered all my questions.

Oct 18, 2023

Jamie W. “Dragon” La Croix

Stars: 5

Awesome

Oct 02, 2023

Michelle Smoots

Stars: 5

ANOTHER EDIT- August 2024 update/— NEW management is really trying to clean up the MESS the old management left. we recognize and realize they are doing their best, and we really appreciate that..! EDIT to add as of May 19, 2024—- these apartments STILLL have no AIR CONDITIONING…. it has been in the 80’s, but no AC for residents.. i’ll be checking Monday to see if they have the AC on in their office.. rent plus all their fees- $1700— PLUS for a TWO BEDROOM with no AC.. y’all HAVE TO DO BETTER…A LOT better.. CANNOT wait until our lease is up - we will be moving SO FAST.. truly sad.. honestly wish I could give negative 10 stars.. so disappointed in this place.. my daughter has been in her new place for FOUR WEEKS AND THREE DAYS…. STILL no operational W/D… tried countless times to reach the office, STILL not working.. not only that, after having a ACTUAL professional look at the outlet —- it’s a fire hazard the few minutes it does work before blowing breakers… yes, FIRE HAZARD, the office does not care…truly SAD- and the rent is $1700 for a 2 bedroom. I only have 2 words for them- DO BETTER- update- as of October 9- STILL NO W/D that operates properly, clogged drain in one bathroom, and SEWAGE leaking in the 2nd bathroom STILLLL- ALLLL of this issues have been reported to the office, NO RETURN calls…. NOW- still have ants and NOW MICE… YES, mice… i’m blasting this place starting today all over social media and i’m calling the NEWS..there is a child in the apartment and a baby on the way… we are disgusted- and again,, the rent is SEVENTEEN HUNDRED DOLLARS… which was paid promptly on the first,… and they post a balance notice that she owes $52——- okayyyy. this place is a damn joke, and I will not stop until something is done…they cannot even call us back……… again - DO BETTER !

Sep 24, 2023

Carmella C Ulibarri (Carmy)

Stars: 5

These apartments are amazing for the price we're paying and the amenities they have it's very well worth it

Aug 04, 2023

Rosemary F.

Stars: 5

Monica has been very professional helpful and patient. Despite the busy office and heavy phones ringing, she was very professional and were so happy with our interaction with her. Absolutely wonderful.

Jul 27, 2023

Harry McGILL

Stars: 5

The office staff is incredibly nice and very helpful.

Jun 13, 2023

RomanTheFourth

Stars: 4

Just moved in. Great place for the price. Had some issues with the air conditioning, but management addressed them and now it works great.

May 13, 2023

Kathryn Jorgenson

Stars: 4

Apr 26, 2023

Adam Dazzo

Stars: 5

Thank you to all the lady”s in the office for working so hard to get me in to this apartment. You made this a truly great experience. Monica thank you for keeping in contact with us and giving us updates while we went through the process. You all were awesome!!

Feb 28, 2023

Charlotte Hannett

Stars: 5

My son and I had a wonderful experience! Monica, Celeste and Antoinette were amazing! Super helpful and went out of their way to make this a wonderful e!

Feb 23, 2023

Angela Dominguez

Stars: 5

Love this community so beautiful and quiet. Very nice and affordable. Really had a great experience with Antionette Garcia the Property Manager. She is very friendly and knowledgeable. Make me feel like home. !!!!!!

Feb 06, 2023

Nicole Gabaldon

Stars: 5

Amazing staff! Especially Monica!

Feb 02, 2023

RICHU PHILIP

Stars: 4

Oct 10, 2022

Joy Rogers

Stars: 5

Sierra was extremely helpful. She was very patient and kind.

Sep 26, 2022

Kimery Doyle

Stars: 5

We always have a great experience here, and Raina, the manager, always saves the day!!!

Jun 11, 2022

Brittany Keltner

Stars: 5

The staff at Northpointe apartments are absolutely wonderful! Every time I have a request or problem it gets worked out quickly, and the property manager Reina always follows up which I really appreciate. The staff is always polite and friendly!

Jun 03, 2022

Wyatt Keltner

Stars: 5

I have lived at Northpointe for a few months, and I have been so happy with my experience. From the leasing process with Celeste all the way to my daily interactions with Reina have been wonderful. Reina has helped me with small issues that I’ve had, and gone above and beyond to make sure I’m satisfied. Highly recommend this apartment complex based on the staff alone! Additionally, it’s always nice to see the staff hard at work- recently the front office staff (not maintenance or groundskeepers) but the front office staff themselves planted flowers and it really made the property feel homey.

Jun 03, 2022

Phillip Coffman

Stars: 5

We are getting this worked out.

May 09, 2022

Milissa L.

Stars: 5

love all the people here

Apr 19, 2022

Wyatt Keltner

Stars: 5

I honestly don’t leave many reviews, only when service is exceptional. I lived here once before and didn’t have many problems if any, but the second time living here the new staff has really made the difference. I was having trouble understanding how to use/access the online portal. I stopped by the office right before closing and the property manager Reina, took the time (even though it was the end of the day) to help me. She was so patient and friendly, and didn’t make me feel like an inconvenience. Also, whenever I walk around the property and see her she waves and makes me feel like I am family. Awesome place to live and such an amazing manager!

Mar 25, 2022

Mason Hawk

Stars: 5

Maintenance is responsive, overall a great place to live.

Feb 18, 2022

BriAnna Koehler

Stars: 5

I have lived in Northpointe for a few months now and we really enjoy our apartment. We moved into a renovated unit so there were some issues when we first got here that took awhile to fix due to supply chain issues and maintenance capacity at the time. The front office was always willing to update me on the status (thank you for all your help Celeste!) and worked hard to get everything resolved as soon as possible. They now seem to be all caught up and my last request took less than a day to get fixed. The maintenance guys have also been so very helpful. It’s hard to beat living somewhere with a fireplace (upstairs units only I believe), a beautiful view of the city, and within walking distance to the foothills.

Feb 11, 2022

Phillip Coffman

Stars: 5

I moved in after the new management took over. My unit is not a remodel, though management has been attentive to getting everything fixed. Currently, every building on the property is getting a fresh coat of paint. Recently, the parking lots were repaired and seal-coated. The pool area was improved near beginning of summer past. Since I do not have a remodel, I might be helping to point out something with my own unit. I like the covered parking, by the way. My unit is a two bedroom, two bath, and the bedrooms are large enough (I use one for an office, and there is plenty of space).

Jan 14, 2022

Becky Rager

Stars: 5

Living in apartments most of my life I can honestly judge them. Northpointe Village is a one of a kind place. The people in the office make you feel like family, and maintenance is like your brother coming to help you out. When I first moved in (6 years ago) a dear friend came to see it before moving back to Northern California. A few weeks later on the phone with her she said she prayed that her new place would be as charming as mine. What a compliment. Quiet, grounds are always kept up. The view is lovely, the fireplace is great, so is the patio. Having a washer and dryer is a must. I wouldn't be surprised if I stay here another 6 years . You need to check it out if you're thinking about moving.

Nov 08, 2021

Becky Rager

Stars: 4

It was a rough start, but every day I see improvement. The ladies in the office are awesome! I've been living here for nine years in a few months. I've gone through 4 different owners. This one might turn out to be the winner! I have no plans on moving.

Nov 08, 2021

Roseanna Frazer

Stars: 5

The staff was very helpful. I am relocating from Indiana and I really appreciated the follow-up calls with availability. Celeste, Reina, Harley were especially helpful to me. I am looking forward to living at Northpointe.

Oct 05, 2021

matt hijar

Stars: 5

Sep 21, 2021

Mr. M

Stars: 5

Office staff and maintenance have been the best. Have lived here for 2+ years and have just signed to stay for another year. Thank you for all that you do even during these crazy times.

May 13, 2020

Armani Neo

Stars: 5

Fast and efficient maintenance staff. Friendly and great service provided by office staff.

Jan 17, 2020

Tom Forth

Stars: 5

Have lived here for over a year now. Great community with great office and maintenance crew.

Jan 09, 2020

Dave Johnson

Stars: 5

Been a tenant here for several years, and April, Celeste and Maria have done an extraordinary job of changing the personality of the complex. In that a social interaction that was lacking in the past has been first and foremost with new management and it has created a congenial atmosphere unmatched with other complexes of this nature. Gabriel, Josh and Ramon additionally need to be recognized for their quick and expedient service and their personabLe interaction within the community.

May 13, 2019

Just Subscribe

Stars: 5

Very bad

Mar 31, 2019

C S

Stars: 5

Northpointe is well maintained and is in a perfect location. Plus they are reasonably priced! The landscaping is gorgeous!

Mar 27, 2019

Amy H.

Stars: 4

I really enjoyed my stay at Vintage Towers. I lived by myself here for about 2 years; 2009 & 2010. The location was awesome and a short walk to my...

Feb 26, 2019

Amy H.

Stars: 4

I really enjoyed my stay at Vintage Towers. I lived by myself here for about 2 years; 2009 & 2010. The location was awesome and a short walk to my...

Feb 26, 2019

Amy H.

Stars: 4

I really enjoyed my stay at Vintage Towers. I lived by myself here for about 2 years; 2009 & 2010. The location was awesome and a short walk to my...

Feb 26, 2019

Brittany Johnson

Stars: 5

Amazing staff and complex! Maintenance works fast to fix repairs, great air conditioning in the summer, and great heater in the winter. Very family friendly and great parking! Rent is also very affordable with flat rate utilities, dryer takes a couple times to Completely dry your clothes but other than that no complaints!

Sep 05, 2018

최승원

Stars: 5

I lived at a terrible complex previously and it was awful, I was miserable and living here has been just amazing... I love it here, no complaints about anything! Clean quiet good people in the office, fast maintainence and the other residents are nice. It’s great here.

Sep 01, 2018

Cory Day

Stars: 4

Lived here for two years. Move from a one bedroom to a two in between. There was I believe a management shift in that time. However before and after we had very little complaints and the staff was overall nice and helpful. Probably the only apartment complex to have ever given most of our deposit back in between the two apartments we had and surprisingly after we bought a house and moved out. Cleaning charge was steeper then I'd like. But I won't complain when there was nothing on the ledger of false or over charged damage repair. They are a little above average in cost but they have in unit washer/dryer combos and maintenance was quicker then most to respond to repairs. Would surprisingly recommend for those looking for a nice apartment in a relatively cool (literally by about 2-5degrees) part of town.

Jul 07, 2018

Brandon Graham

Stars: 5

So far, loving it. Kelsey in the office was extraordinarily helpful and got me set up pretty comfortably. Known about these for a while and have visited a couple times. The apartments are dated but work great for my lifestyle.

Apr 02, 2018

Raven Raven

Stars: 5

Mar 16, 2018

Brennan Taylor

Stars: 5

Lived here since Aug ‘16. Overall excellent experience. Management has been helpful and friendly. Maintenance has been responsive. Never had any problems with noise or crime - the mailboxes were broken into a couple times, but added security around them seems to have fixed that problem. Rent has been steady and the apartments are good. This obviously isn’t the nicest place in town but for the price is an excellent place to live.

Jan 26, 2018

Emily Guasco

Stars: 5

Me and my husband really like living here. The staff are nice. It never feels sketchy at night. The manager Lillian is always really helpful and kind.

Aug 23, 2017

Angela Chavez

Stars: 5

The staff Sandra, Lilly, and Liz have been great to us ever since we moved in last month. They're all very resourceful and know everything about the complex, we've never had an unanswered question. Last apartment complex experience was horrible from the get go and ever since we've moved in here it has just been enjoyable and peaceful. No loud noises from Neighbors or the main road on Tramway, our dogs seem very comfortable and you can't beat the prices here for the NE heights. The staff has already sent me a birthday card the first week we officially moved in, the complex is blessed to have these wonderful ladies working here. We are excited for new things to come with this complex with our expecting new family member. Thank you North Pointe Village for all of your professional and excellent service you have provided my husband I.

Aug 15, 2017

Jordan Keeley

Stars: 5

Management is excellent, maintenance is responsive and professional. The high occupancy rate speaks for itself.

May 12, 2017

MaKena Nash

Stars: 4

I have lived here for going on two years now, and for the most part it is a very nice apartment complex. My biggest complaint is the parking. Each apartment is assigned one covered parking space however, the rest of the parking does fill up very quickly in certain areas of the complex. I am forced to park quite far from my building pretty often. Another issue I had was when I renewed my lease the rent when up ($50). It is understandable they have to keep up with the rates of other apartment complexes, but I was not informed of this change until the day I was signing my new lease. Some great things about this complex is the maintenance. My washer machine started flooding my kitchen one evening, and they rushed over immediately! Although it took about a week to get a new one, the maintenance men were very nice, and even cleaned up all the water for me. I also like how well-kept the outside is. I always see the landscapers cleaning the parking lot, the bed of rocks surrounding it, and maintaining the grass and trees. This complex is SO green, and very clean on the outside. Also, you can see the mountains driving in, which is beautiful! Overall, this has been a great apartment complex for me. There is good and bad with all apartments, and Northpointe Village is no different. Despite the few troubles I have had while living here, I would still definitely recommend renting here!

Apr 26, 2017

Morgan

Stars: 5

Feb 09, 2017

Estevan Marquez

Stars: 5

Nice cozy place, good prices on apts. Great staff very helpful, THINGS GET DONE(fixed) in a timely manner.

Jan 07, 2015

Alicia E.

Stars: 5

I love it ! It a good first time moving out on your own. The rent is cheap but it is affordable housing. Your right down town San Jose you don't even need a...

May 02, 2014

Alicia E.

Stars: 5

I love it ! It a good first time moving out on your own. The rent is cheap but it is affordable housing. Your right down town San Jose you don't even need a...

May 02, 2014

amy garlick

Stars: 4

Feb 18, 2013

lois g.

Stars: 4

This was the best apartment I've ever had, until hostile party people moved in next door. I would move there again if I could. This is affordable housing,...

Jan 01, 2011

lois g.

Stars: 4

This was the best apartment I've ever had, until hostile party people moved in next door. I would move there again if I could. This is affordable housing,...

Jan 01, 2011